{"id":34909,"date":"2025-11-11T16:32:14","date_gmt":"2025-11-11T16:32:14","guid":{"rendered":"https:\/\/medianasionaljurnalis.com\/?p=34909"},"modified":"2025-11-11T16:33:00","modified_gmt":"2025-11-11T16:33:00","slug":"rutan-bener-meriah-gelar-excellent-service-training-dan-review-standar-layanan","status":"publish","type":"post","link":"https:\/\/medianasionaljurnalis.com\/index.php\/2025\/11\/11\/rutan-bener-meriah-gelar-excellent-service-training-dan-review-standar-layanan\/","title":{"rendered":"Rutan Bener Meriah Gelar Excellent Service Training dan Review Standar Layanan"},"content":{"rendered":"

Bener Meriah Nasionaljurnalis.com<\/span><\/p>\n

Dalam upaya meningkatkan kualitas pelayanan publik, Rumah Tahanan Negara (Rutan) Kelas IIB Bener Meriah Kanwil Ditjenpas Aceh menggelar Excellent Service Training atau pelatihan layanan prima bagi seluruh pegawai.<\/p>\n

Kegiatan ini menghadirkan narasumber dari BSI KCP Simpang Tiga Redelong dan dirangkaikan dengan evaluasi standar pelayanan di lingkungan Rutan, Selasa 11 November 2025.<\/p>\n

Pelatihan dibuka langsung oleh Kepala Rutan Bener Meriah, Heddry Yadi, A.Md.I.P., S.H, yang dalam sambutannya menekankan pentingnya penguatan kompetensi dan etika pelayanan bagi seluruh jajaran.<\/p>\n

“Pelayanan yang baik adalah wajah dari institusi. Kita ingin setiap petugas mampu memberikan layanan yang profesional, cepat, dan berorientasi pada kepuasan masyarakat,” ujar Heddry.<\/p>\n

Sebagai narasumber utama, Linda Octavia selaku Regional Service Qualiaty Area Lhokseumawe Bank BSI memaparkan materi seputar membangun Pelayanan Prima (Service Excellence) strategi pelayanan unggul, pengelolaan keluhan, hingga teknik membangun hubungan yang baik dengan penerima layanan.<\/p>\n

“Budaya pelayanan prima itu harus dibangun dari dalam. Dimulai dari sikap, komunikasi, hingga bagaimana kita memahami kebutuhan pengguna layanan,” ungkap Linda dalam sesi pelatihan.
\nKegiatan ini juga dirangkaikan dengan reviu dan evaluasi terhadap Standard Operating Procedure (SOP) serta Standard of Operational Performance (SOOP) yang berlaku di Rutan Bener Meriah.<\/p>\n

Evaluasi ini dilakukan untuk memastikan bahwa setiap prosedur layanan berjalan sesuai standar dan terus mengalami perbaikan.<\/p>\n

Kegiatan diikuti oleh petugas layanan, staf administrasi, hingga jajaran penjagaan. Seluruh peserta tampak antusias mengikuti pelatihan yang dikemas secara interaktif.<\/p>\n

Kepala Sub Seksi Pengelolaan, Hisrijal, yang turut hadir dalam kegiatan tersebut mengungkapkan bahwa pelatihan ini menjadi momentum penting untuk menyegarkan kembali semangat pelayanan.<\/p>\n

\"\"<\/p>\n

“Ini bukan sekadar pelatihan biasa, tetapi refleksi bersama untuk terus memperbaiki layanan yang kita berikan, baik kepada warga binaan maupun masyarakat umum,” tuturnya.<\/p>\n

Melalui kegiatan ini, Rutan Bener Meriah menegaskan komitmennya untuk terus meningkatkan mutu pelayanan publik yang bersih, responsif, dan berintegritas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Bener Meriah Nasionaljurnalis.com Dalam upaya meningkatkan kualitas pelayanan publik, Rumah Tahanan Negara (Rutan) Kelas IIB…<\/p>\n","protected":false},"author":1,"featured_media":34910,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"kia_subtitle":"","footnotes":""},"categories":[3],"tags":[],"newstopic":[],"class_list":["post-34909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bener-meriah"],"yoast_head":"\nRutan Bener Meriah Gelar Excellent Service Training dan Review Standar Layanan - MEDIA NASIONAL JURNALIS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medianasionaljurnalis.com\/index.php\/2025\/11\/11\/rutan-bener-meriah-gelar-excellent-service-training-dan-review-standar-layanan\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta 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